Ross Wainwright has been appointed as the new CEO of Perceptyx, a global leader in AI-powered employee experience solutions SAP, Dimension Data/NTT, and Alida executive to spearhead and accelerate growth for AI-powered employee experience platform
TEMECULA, Calif., April 10, 2025 (GLOBE NEWSWIRE) — Perceptyx, the global leader in employee listening and actioning for a better workplace, has named enterprise software veteran Ross Wainwright as its new CEO. Wainwrightโs role will be to further accelerate Perceptyxโs global growth, building on the companyโs leadership in AI-powered employee listening and action. John Borland, co-founder and former CEO, will remain actively involved as a board member.
Wainwright has a track record in driving customer-led growth for innovative SaaS companies. Most recently, he was CEO at Alida, a global leader in community insights, where he successfully transformed the business in four years and established it as a top visionary. Prior, Wainwright was CEO of Americas for Dimension Data/NTT and spent 15 years in executive leadership roles at SAP, including as EVP and chief customer officer for S/4HANA Cloud.
โHaving successfully led several SaaS businesses, I understand how vital employee experience is to company performance,โ said Ross Wainwright, Perceptyxโs new CEO. โThere isnโt an organization on the planet that doesnโt depend on the effectiveness of its people โ and yet, most still struggle to fully harness the potential of their workforce, the very heart of the business. Perceptyx is uniquely positioned to solve this strategic problem, given its innovative platform, world-class dedicated expertise, and best-in-class software powered by AI. John and his team have built Perceptyx into a renowned employee experience powerhouse, recognized for its innovation and leadership. The opportunity to help large enterprises transform their performance by leveraging cutting-edge AI innovation within the employee experience space is one I couldnโt pass up. I couldnโt be more honored to lead the company into its next phase of growth.โ

Perceptyxโs People Insights Platform enables employers to continuously gather feedback from employees at scale and then act upon those insights to drive measurable business outcomes. Its platform stands out for its use of AI to not only analyze and automate employee feedback but to drive real change through AI-powered, behavioral science-backed โnudges.โ For example, its most recent product, AI Coach, is an โexperience-awareโ AI coaching agent that guides managers to adopt the precise behaviors that matter to their teams and their organization.
โSince Perceptyx was founded, weโve helped hundreds of companies foster cultures where employees feel valued, heard, and engaged, and weโve proven that engaged employees drive 6x to 8x better business outcomes1. Increasingly, organizations are turning to AI to help them improve the employee experience, and we are uniquely positioned to meet that demand,โ said John Borland, co-founder and board member at Perceptyx. โRoss is a proven and empathetic leader who can help us seize that opportunity. He will be a devoted advocate for our customers and employees and brings exactly the right go-to-market expertise to lead us in the next phase. We share a deep enthusiasm for this mission, and Iโm looking forward to supporting him on the journey.โ
About Perceptyx
Perceptyx is the Employee Experience (EX) transformation company, providing enterprise-grade employee listening, analytics, and behavioral science that activates people and delivers business impact. More than 600 global enterprises, including one-third of the Fortune 100, use Perceptyxโs multi-channel employee listening, AI-powered recommendations, and personalized coaching to close the loop between insights and action. With an unrivaled technology platform and an in-house team of EX Experts, Perceptyx makes it easy for managers, HR executives, and business leaders to align their key business and talent priorities and drive positive organizational change.
Media Contact:
Chris Ulbrich
Firebrand Communications
perceptyx@firebrand.marketing
415 848 9175
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