Today, we have the pleasure of interviewing Rony Vexelman, the Vice President of Marketing at Optimove, the first Customer-Led Marketing Platform. Under Rony’s...
Tag - Customer Loyalty
CCaaS and CRM integrations help businesses increase opportunities in customer experience. Moreover, CCaaS and CRM are two very different concepts that assist...
Customer Behaviour Analytics and its examples showcase how businesses can use data to understand their audience better. It is also easier for businesses to...
Customer Behaviour Analytics Tools help businesses understand and engage with customers and their requirements. Moreover, tools have now become a pivotal part...
Customer Communication tools have helped businesses from multiple industries. It has helped organizations build trust among target audiences, customers ...
Customer relationship lifecycle depicts the complete journey of the customer's association with a brand including 5 stages from awareness and acquisition to...
Making your marketing efforts personalized has become a must for all the businesses. Here we have mentioned some of the statistics for 2019 which highlight the...
Cross-channel personalisation is the idea of providing uniform experience and service to customers across multiple channels simultaneously. Know about the...
Content personalization allows businesses to target its audience in a personal way. It makes use of user content to provide a customized experience to...
A customer engagement strategy is just as important as acquisition for a company. The process of establishing, nurturing, managing and maintaining...