In the interview, Zac shares key moments from his professional journey, from software engineer to CTO, and emphasizes the importance of understanding customer...
Tag - Customer Relationship Management
![Choosing the Best Call Tracking Software [Features and Benefits]](https://hitechnectar.com/wp-content/uploads/2023/10/Choosing-the-Best-Call-Tracking-Software-Features-and-Benefits-300x200.png){kind=tracking}
Business owners who want to listen in on and analyze customer calls will find call tracking software to be an indispensable resource. Technology that collects...
How digital marketing with Marketing Automation Tools and MarTech can help you reduce the human efforts to reach your target audience. In today’s fast...
CCaaS and CRM integrations help businesses increase opportunities in customer experience. Moreover, CCaaS and CRM are two very different concepts that assist...
Customer Behaviour Analytics and its examples showcase how businesses can use data to understand their audience better. It is also easier for businesses to...
CCaaS providers offer solutions to integrate contact center functions with cloud-based infrastructures. Moreover, the CCaaS providers offer solutions that...
Customer Communication tools have helped businesses from multiple industries. It has helped organizations build trust among target audiences, customers ...
Customer relationship lifecycle depicts the complete journey of the customer's association with a brand including 5 stages from awareness and acquisition to...
Content personalization allows businesses to target its audience in a personal way. It makes use of user content to provide a customized experience to...
A customer engagement strategy is just as important as acquisition for a company. The process of establishing, nurturing, managing and maintaining...